Product / UX Case Studies
Throughout my career, I've provided thoughtful user-centered deliverables — utilizing a broad range of methodologies — to my clients and their customers in industries ranging from Financial to Healthcare to Retail (and more!). My project deliverables are wildly diverse; I apply a consistent approach of design thinking to rapidly onboard and synthesize information regardless of the industry, project or product. I'm endlessly curious and excited to learn new industries and approaches.
Although I've worked within a variety of roles (from UX and Product Design to IA and Senior and Principal / Lead roles), the unifying purpose in my engagements is my empathy and passionate commitment to my users. I bring to my work the ability to see the world — including myself — with a clear and objective eye and the hope that I can make things better, one project at a time.
Selected Case Studies
I've assembled a curated selection of a few of my many projects, but there's more to see. Please reach out if you're looking for additional samples / brands / clients that may not be currently represented.
Senior UX Designer:
Best Buy Corporation
Hired on a long-term contract to lead the Product Design (UX) for the In-Home Advisor application, my deliverables included Wireframes, Prototypes, UX / UI Design and Design Systems Library.
Senior Product Designer:
User Journeys App
Through research, user interviews, competitive analysis, design iterations and empathy, I led my product design team away from a form-based process to a modern canvas application that integrates progressive discloser and machine learning to help users complete complex daily tasks.
Project currently in development, please request password to view.
Senior Product Designer:
Rocket Communications
Working with a distributed startup in the Space Technology industry, I contributed wireframes, surveys and design systems for satellite tracking screens used by the US Air Force.
Senior UX Designer:
HealthPartners
Consulting with a cross-collaborative UX team, I led the efforts to establish a thoughtful initial Design Systems Library during a global redsign for HealthPartners and their multiple affiliated brands.
Experience Designer (UX): US Bank
I provided Experience Design (IA and UX) to the US Bank Customer Connect team on their ambitious consumer-facing Chatbot.
UX Lead:
Optum Health
Provided UX Lead Design, including wireframes, protypes and Design Systems in Lean Agile team (onsite at Mirum Agency / JWT). Extensive user testing and end-user advocacy.
IA / UX Designer:
Subaru (CLynch Agency)
I worked with the team at Carmichael Lynch on the expansive site redesign, including journey maps, site audits, navigation, wireframes and Pattern Library.
Senior UX Designer:
Best Buy Corporation
I was hired on to provide UX / IA and Visual Design services for the Best Buy / GSoD Smart Home project, a high- visibility product focused on consumer-facing service design solutions.
Senior IxD:
Target Corporation
I worked extensively with the Target Retail Design Systems Library (Atomic Design). Created UX Teamplates for Responsive customer experience within Target's onsite UX Team.
UX Designer:
Allina Health
On contract as an Interaction Designer (digital agency contract), I worked with a talented team to come up with more user-friendly design, language and flow for the sensitive topic of End of Life Healthcare Directives for their client, Allina Health.
I can help you
Working directly with digital agencies and teams, I interpret the worlds of branding, digital design and content, stepping into varied roles and teams with ease.
My experience spans a number of areas of the digital realm, and I am happiest when immersed in thoughtful technology solutions with collaborative teams —influencing and evolving the design and creative development process.
Roles
- Art Direction
- Branding
- Content Audits
- Content Strategy
- Copywriting
- Interaction Design
- Product Design Lead
- Visual Design
- Wireframes
Skills
- A/B Testing
- Adobe Creative Suite
- Agile
- Android and iOS
- Google Material Design
- HTML / CSS
- JIRA
- Microsoft Office
- Sketch
Projects
- App Design
- Content Management
- Design Systems
- Interaction Design
- Pattern Libraries
- Rapid Prototypes
- Style Guide Creation
- Responsive Design
- UX + UI Design